Usability Testing


For this project, I usability tested a mobile app the way it occurs most often – in the field, with no lab equipment other than a camera.


Most usability testing for mobile apps probably doesn’t occur in labs. It’s more common for an app team to “coffee shop” test mobile apps. As the facilitator I am typically looking over the participants’ shoulder, taking notes and recording the session.  This is what actions I took for this usability study, known as guerilla testing.


The final results for this project included an executive summary, which included my usability study data, findings and recommendations.

Lessons Learned:

This project furthered my understanding of usability studies.  Specifically, I learned how to conduct guerilla testing in an informal research environment.