Usability Testing
Problem:
For this project, I usability tested a mobile app the way it occurs most often – in the field, with no lab equipment other than a camera.
Actions:
Most usability testing for mobile apps probably doesn’t occur in labs. It’s more common for an app team to “coffee shop” test mobile apps. As the facilitator I am typically looking over the participants’ shoulder, taking notes and recording the session. This is what actions I took for this usability study, known as guerilla testing.
Results:
The final results for this project included an executive summary, which included my usability study data, findings and recommendations.
Lessons Learned:
This project furthered my understanding of usability studies. Specifically, I learned how to conduct guerilla testing in an informal research environment.